Hair Loss Is Not Uncommon After ANY Hair Transplant.
The NeoGraft machine performs a type of hair restoration called Follicular Unit excision (FUE). Like any hair restoration procedure, telogen effluvium, or “shock loss” is not uncommon. It tends to happen more in men in their 20’s and in female patients. It can sometimes be related to the surgical technique used to create the sites in the recipient area, and can also be related to the amount of steroids the treating physician used in the fluids injected into the scalp during the procedure. It is typically limited to 3-5 months, but occasionally lasts longer, and should be something your physician goes over with you in detail prior to your procedure.
The Neograft machine is a machine that performs a type of hair restoration called Follicular Unit excision, the same way Oral B makes a machine to perform a procedure called Brushing Your Teeth. An FUE procedure performed with the Neograft device is not a “Neograft” procedure any more than brushing your teeth with a sonic toothbrush is an “Oral B” procedure.
In terms of what you can do to about post-procedure shock loss, I believe Low Level Laser Therapy (LLLT) would be your best option at this point. The shock loss is due to the surgical “insult” your skin suffered as a result of the procedure. The damage is done, as they say, so stimulating your hair to grow fuller and thicker with the LLLT may limit the extent of shock loss, and is likely your best bet at this point to grow your hair back as quickly as possible.
-Dr. Ken Anderson, M.D.
Web reference: https://www.atlantahairsurgeon.com/low-level-laser-therapy/